A Letter

Dear Comcast Cable,
When I selected you as my cable provider, I felt good about it. HD DVR was a big selling point, as I love my reality television but can’t always stay up so late to watch it. When you sent that little guy to get me all hooked up, I was excited. Living sans television is not something I care to do, and even though you are charging me ridiculous amounts of money each month (I could write a letter about that, also, but I’m going to choose my battles here.), I will happily write you checks as long as I get to see my programs.

The first night with my new cable went as one would expect. Learning where each channel is and acting all “guy-like” by switching from HD to regular channels and marveling at the difference. Everything was going as planned until I looked for the channel I watch more than any other, Bravo.

It went a little something like this: Flip, flip, flip, hit guide, page up, page down, searching, searching….OH MY GOD, WHERE THE HELL IS BRAVO?????

Although your customer care rep was pretty great to talk to (I will not give her name, as she expressed some serious concern about the lack of Project Runway in her life), she did not tell me what I wanted to hear. I wanted to hear that there had been some kind of mix up, and of course the Bravo channel would appear soon. I wanted to hear that I had to pay extra for Bravo, which I was ready and willing to do, debit card in hand. I wanted her to hear anything other than, “We don’t offer the Bravo channel.“

Begyourpardon? The home of The Real Housewives, Project Runway, The Millionaire Matchmaker, The Rachel Zoe Project, America’s Next Top Model, etc, is not offered by Comcast Cable in my area? Well, and I’m going to try and ask this as politely as possible, but: WHY the ____ not?

Take away my History Channel, take away my A&E, take away some of those news networks, but GIVE ME my Bravo. I mean it, Comcast Cable decision maker. Give me the Bravo, or I’m calling Direct TV.
Love,
M